The system effective because the Other Services or Applications for Online Booking ticket for customers and agreeing to buy a flight ticket by online it will make its simple and easier.
This will help AirAsia to eliminate waste of money, such as the use of web or e-mail to handle customer questions or concerns some non-call center AirAsia. In this system, Air Asia used it to takes into account the operating costs aids Air Asia to optimize price and allocate capacity to maximize expected revenues.
For example, on the first page of the Website AirAsia, which has stated that the member login button and this proves that AirAsia has always set their customers as a priority in all considerations.
The implementation of the ERP system, allowing employees to access real-time information and help with research, decision-making and management control. Capabilities of the information system and characteristics of the organization, its work system, its people, and its development and implementation methodologies together determine the extent to which that purpose is achieved.
This leads Information systems of air asia reduced labor costs and business operations will be more effective and efficient.
User of the System This system can be used by anyone who wants to use the AirAsia service. Meanwhile, Air Asia associate companies are Air Asia X, Tune Hotel and Tune Information System Information systems implemented within an organization for the purpose of improving and developing the effectiveness and efficiency of that organization operation.
Centralized customer data is also maintained by Open Skied and this help Air Asia to track booking and schedule fight activities with real-time, on-demand reporting feature. There are also tourist information that tells where they choose to fly to a certain place, fares, amenities available when using the services of Air Asia, baggage information, passport and visa, Air Asia Mobile App BIG Loyalty Programme and to consumers who are members of the faithful use the services of Air Asia.
With the robust ERP technology platform, Air Asia is able to successfully maintain process integrity, red financial month-end closing processing time, speeds up reporting and data retrieval process. Air Asia can more understand the behaviour of customer and offering the effectives and efficiency strategy.
Air Asia has done two level of optimization that is Seat and Route. For the CRS, this system is about the services towards their customer. The benefits of using CRM is because this system provides better service to customers. The following shows the online electronic ticket ordering process: Air Asia is using black, white and red for their website so that the user are attractive to access again next time.
Mobile booking via mobile. There are two colors of black and red used. Room tickets also using the theme of black, white and red. Select — Select a departing flight with the chosen from the available list to show the summary information of the flight and cost breakdown.
Guess and Contact — Login with Air Asia member account and enter the guest information and contact person details Payment — The name of the guests will be displayed and verify the total price of flights and select one of the payment methods credit card, direct debit and e-gift voucher. The main benefits of ERP enhanced coordination process AirAsia into one streamlined process where all information can be accessed across departments through a single enterprise wide information network.
Strength By using the internet as a marketing tool to distribute electronic newsletters and order form via Internet directly meet the needs of users. It understands, anticipates, and reacts to the behaviour of customer to maximize revenues for the organization.
So that AisAsia will have better connectivity across the supply chain. An additional benefit of implementing ERP system reduced operating costs, such as lower costs of production, marketing, inventory control, and help desk support. Computer Reservation System CRS It is an integrated web-enabled reservation and inventory system suite powered by Navitaire Open Skies technology that includes Internet; call center and airport departure control functionality.
For seat is considered an opportunity to maximize revenue. A reservation done at a later date will be charged more than the one done earlier for the same seat.
An important feature is that Open Skies seamlessly integrates with the already implemented YMS so that the system can be used in unison for pricing and revenue maximization and driving down the cost of operation at the same time.
So, ERP scope is to manage all the supply chain activity in this organisation. Appearance of AirAsia Online Ticket Air Asia has fostered a dependency on Internet technology for its operational and strategic management, and provides an online ticket booking services to traveller online. Air Asian ever look back after that.
Therefore, the digital security must be protected. The picture above shows that the occupants in Air Asia will be provide with that meal based on their demand and destination.
The supply chain management system will ensure each party, ie. Itinerary — Once the payment has been processed, customer flight Itinerary will be displayed on the screen and sent to customer email. Internet will help to access new customers around the world and allows to simplify the procedure.Air Asia use online reservation system for customers to book airlines tickets on 24 hours, it can increase the bookings while the employees are not in front of the computers and reduce the complaint from customers.
Air Asia is providing two different ways for customers to book the ticket. Management Information Systems are used especially. Information System Use by Air Asia Information systems are implemented within an organization for the purpose of improving the effectiveness and efficiency of that organization.
Capabilities of the information system and characteristics of the organization, its work system, its people, and its development and implementation. Information Systems Management Bachelor's Degree Information systems management is a critical part of the strategic decision-making process in virtually all of today's public and private organizations.
Management Information System of Airasia In: Business and Management Submitted By jackylehhh Words Project Management for Information Systems Project Management for Information Systems Abstract Information systems (IS) projects are vulnerable to resource cutbacks and the increasing complexity of systems and.
Information Systems In Airasia. Print Reference this. Disclaimer: This work has been submitted by a student. This is not an example of the work written by our professional academic writers. You can view samples of our professional work here.
AirAsia Information Systems. Print Reference this. Disclaimer: Information System. Air Asia use computers in its core-information processing centre of marketing and distribution, reservations, sales, and telecommunications. Information technologies, such as computerized reservations systems, assist Air Asia in marketing and.Download